Ordinary Returns Subject to meeting the conditions set out in this Returns and Refund section, We do not have a normal return policy.
Damaged Goods/Incorrectly fulfilled Orders If an item in your Order is received damaged by you or is not what you ordered, then please arrange for return of the item to us using the Returns Process. The item must be returned in the same condition you received it in within 14 days of receipt for a full refund including, where applicable, original Order delivery charges, cash handling fees, taxes and any duties. Replacement may be available. Defective items may also benefit from a manufacturer’s defects warranty. Please contact us if you believe your goods have a manufacturing defect.